On 15 October 2026, the Department of Telecommunications unveiled a new mobile call tracking initiative, later named the Calling Name Presentation (CNAP) system. The announcement framed the move as a step toward greater transparency in telecommunications.
Starting 1 November, the CNAP service will be introduced gradually across the country. The department said the phased approach would allow networks and devices to adapt before the feature becomes widely available.
Know who’s calling before you answer. From November 1, the Department of Telecommunications has directed telecom operators to introduce Calling Name Presentation (CNAP) across 4G and higher-generation networks. https://t.co/KPJpBzLxQk
Once active, the system will display the name of the caller on the phone screen, a change intended to help users identify legitimate contacts and reduce unwanted calls. Officials said the measure aims to enhance security and curb spam, while noting that calls from unknown numbers continue to raise the risk of fraud.
The department said the phased approach would allow networks and devices to adapt before the feature becomes widely available.