When the outage began, many users across Europe were met with error messages instead of the usual digital services. The failure of Google Cloud – the computing platform that underpins countless applications, websites and institutional services – quickly spread, affecting a wide range of everyday activities.
The outage began shortly after 6am UK time, prompting Google's engineering teams to launch an investigation. The issue was not limited to a single service; it rippled across the continent as the cloud platform struggled to handle normal traffic.
This is the kind of outage no bank should have, and the kind of outage "traditional" ("old school") banks will point to, as to why they are different to Revolut. Quite likely that it is connected to a Google Cloud outage in the europe-west2 (London) region. https://t.co/wNM1BbQdjY
Banks that rely on the cloud were among the first to feel the impact. Users of several banking apps reported being unable to log in or complete transactions. By 9am, 480 user‑submitted reports of disruption had been recorded. The figures supplied by affected institutions show that 36% of impacted customers could not log in at all, while a further 31% were unable to use online banking features.
Users of several banking apps reported being unable to log in or complete transactions.
Revolut issued a statement to reassure its customers: “We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe. We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.”
We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe. We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.
The outage also hit logistics and the justice system. Royal Mail reported significant delays, and court live streams were abruptly cut, highlighting how deeply Google’s infrastructure is woven into public and private services.
A Google spokesperson confirmed that the company is actively investigating the incident and directed users to the Google Cloud status dashboard for the latest information. No specific cause has been disclosed at this stage.
Major Google Cloud outage in Europe right now https://t.co/vFWeCrb9iS https://t.co/n16lDXV3b6
The event underscores the reliance on centralized cloud services. As engineering teams continue to work toward full restoration, the incident serves as a reminder of the wide‑reaching impact when a single node in the global network experiences a failure.
